Background info: I purchased a device with a monthly payment plan in November 2020. The phone was $50*24=$1200, with a $30 per month credit. Along with the plan I got a $40/month plan with 4 gigabytes of data. In addition, I received a 5-gigabytes bo...
I have been a royal Fido customer in the past five years, but I have to make a complaint about the MISLEADING "exclusive offers" in the Fido account. On May 12, a so-called exclusive offer popped up when I logged into my Fido account, which encoura...
I received an exclusive loyalty offer via text message from Fido on Aug 11, 2021. Nowhere did it indicate that in order to take advantage of that offer, I would need to pay for the balance of my phone (I'm currently under contract). The text goes on ...
