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Line added to my account fraudulently

Hi,   There was fraud on my account a few weeks ago where someone added a line and a new iPhone 12 to my account. I called right away and told Fido what was happening, and they removed the number from my account. Today, I received a bill for almost $...

No Answer from Credit Operation Department/ Fraud Department

To Whom May Concern,    I am a loyal customer who has been with Fido for almost 10 years, never been late for payment. However, I am really disappointment with your credit operation team on dealing with my current challenges.   Recently, I tried to a...

GHJ2 by I'm a participant level 2
  • 2149 Views
  • 5 replies
  • 0 likes

Refer a friend credit was never received

Hi Fidoi referred my friend and I was promise $50 as a credit. This was back in November 2020 and I still have not received my credit. Each time I inquire the customer service says they are investigating. However, last week I got and email saying tha...

salma by I'm a participant level 2
  • 1291 Views
  • 3 replies
  • 0 likes

Resolved! help dealing with fraud

Someone registered a phone line and financed a 2000$ iPhone using my account. I do not know that person, and I am about to be charged almost 130$ for a phone line that I did not know about until yesterday. Can someone help me please?

whimsie by I'm a participant level 1
  • 964 Views
  • 1 replies
  • 0 likes
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