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Outstanding balance

Question:  I am set up for Automatic payment and I saw my bill was reduced and the payment was taken out of my account now it states I have an overdue balance!  Why would this happen and why would I  have not been informed?  Will, there be overdue ch...

Mannelli by I'm a participant level 2
  • 586 Views
  • 3 replies
  • 0 likes

$60 Setup Service Fee Not Waived

I ported in 2 numbers to Fido a few days ago online and it says the $60 Setup Service Fee will be waived. Then, on the same day, I ported out from Fido for personal reasons. However my Fido bill just arrived with $60 setup service fee each line, i.e....

pinkDonut by I'm a participant level 2
  • 6594 Views
  • 8 replies
  • 1 likes

Unreal long distance charges with no warning

Good morning for most.......I am new to this but have been a Fido member for a while now. Service is pretty good and the rates and plans are decent. What I am unhappy about is the over $500 in long distance charges on top of my bill. They did not war...

ConradH by I'm a participant level 1
  • 3113 Views
  • 5 replies
  • 1 likes

Resolved! Bill is more than 7 days late

I usually get my bill notification email sent on the 5th of the month. It is now more than 7 days late. How do I find out if my billing is fine ? I am concern I get a last minute notification with unreasonable deadline and cannot react in time and ge...

nicholasyue by I'm a participant level 1
  • 616 Views
  • 1 replies
  • 0 likes
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