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No loyalty for old customers.

I have been using FIDO since last 6 years. And still, I did not get the deal which was offered to new customer. I tried talking with customer service agent, but no luck. All they say is this is our best offer when they are offering same deal to new c...

Devilm02 by I'm a participant level 1
  • 402 Views
  • 2 replies
  • 0 likes

Worst customer service representative

Today, I spoke to many agents regarding the credit report issue with fido. I talked to several agents and my experience with them is as follows:This is the most critical part of my experience. I had a 2 hour long conversation which was by far the wor...

Sdddnhbgy by I'm a participant level 1
  • 609 Views
  • 2 replies
  • 0 likes

Resolved! Retention and customer loyalty

Hi,   I have been Fido customer for over 16 years. Will I be able to receive a cell phone upgrade(new cellphone)  for free? 

firoshi by I'm a participant level 1
  • 1993 Views
  • 2 replies
  • 0 likes
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