General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

On-going monthly credit

I can't reach a Fido agent due to the high volume of calls today.I have an on-going monthly credit with no expiration date. So if I change plans due to BF promotions, will this monthly credit be removed?

Data plan won't work on new plan

Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...

Divinity by I'm a participant level 1
  • 171 Views
  • 1 replies
  • 0 likes

Resolved! Unlimited Canada wide minutes means include incoming too?

Hi!I'm a new subscription to Fido today, I have a question about it. There's a plan includes what I have as below.(It's the Unlimited Talk & Text plan - BYOD) <Plan Includes>- Unlimited Text, Picture and Video Messages from Canada to Canadian, U.S. a...

BomiWoojoo by I'm a participant level 2
  • 2726 Views
  • 6 replies
  • 0 likes

Complaint

hi There, we have two cell phones with Fido. I saw Fido Store advertised there is pormotion for existing fido customer last week. The Fido store is located 5300 No. 3 Rd, Richmond, BC V6X 2X9. The promotion offers $40 plan (with 10 G data) and $45 p...

Topics