Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...
Hello all, Long time customer, first time poster! Thought I'd share my experience with Fido increasing their data overage rates by 15x ($10/1GB -> $15/100MB). On August 8th I received a text stating I had used up all my data and could continue with o...
Hi, I used to have 15 GB of data in my account but now I only see 10 GB of data left in my FIDO app. I suspect the 5GB data was a promotional offer added by Fido that may have ended. I am currently travelling through a remote town in northern BC for ...
Hi, recently, I reached my limit of data use before the end of this month. So Fido send me a message saying about data overage protection and my data is paused. I read the help on the official website here, and it tells me that I'd better add a top-u...
I had to travel on a family emergency outside of Canada. I have a Samsung Note 9 which has dual Sim option available which I used by procuring a local Sim from my destination. In order to not get roaming charges, I had selected Data as from the local...