Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
Hi, recently, I reached my limit of data use before the end of this month. So Fido send me a message saying about data overage protection and my data is paused. I read the help on the official website here, and it tells me that I'd better add a top-u...
I had to travel on a family emergency outside of Canada. I have a Samsung Note 9 which has dual Sim option available which I used by procuring a local Sim from my destination. In order to not get roaming charges, I had selected Data as from the local...
Hey everyone! I recently changed my phone number through the Fido website and now the option for 5 Extra Hours of Data no longer appears on the app. I also checked the "MORE" menu, but the option is missing there as well. Has anyone else experienced ...
Hi! I have recently downgraded my plan because my 2yr contract has just been finished. I used to pay $85/8gb in a 2yr contract and I was offered extra gb which accumulated to 15gb. So I had 15gb and used to pay $85 including taxes ofcourse. Last week...
I just switched from 4GB/$50 to 8GB/$50 on my Fido Plan (BYOD, so no contract or anything). I understand that the charges for the month I switch on would be calculated on a prorated basis. Since both my plans were for the same amount, I should expect...