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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Prepaid to Postpaid plan

Hi I would like to move my prepaid connection to postpaid. I am a new immigrant and I don't have a good credit score due to no credit history in Canada, however I'm a Fido customer since march 2020,while inquiring with store agent he told me that I c...

krishuiux by I'm a Participant Level 2
  • 907 Views
  • 2 replies
  • 0 likes

Resolved! Prepaid-to-postpaid balance transfer

Hello, I recently switched from a prepaid account to a postpaid account and was told the account balance will be transferred over. How long will it take for that balance to show up in my postpaid account? Will that balance be applied to my first invo...

ionathan by I'm a Participant Level 1
  • 849 Views
  • 1 replies
  • 0 likes
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