Hello! My parents and I are currently outside of Canada and I'm the one that usually handles the account and the payments for them but I can't seem to log in to my parents' account to pay even if I know the password since the authentication (was set...
I paid my internet bill twice and it posted on my credit card twice. I went through three support reps telling me to reach out to my bank but my bank says to reach out to fido. Anyone know how I can get my money back or at least get it credited?
I change my plan from Fido. And I got a negative balance. However, I make a mistake and pay another bill, thus my negative balance doubled. I wonder if the refund includes my newest payment?
When I try to go pay my bill by clicking 'make a payment' button the memory usage of the browser goes up forever and i have to click stop. Is this happening for anyone else. Same thing if I choose 'billing & payment' and then 'make a payment'. The ne...
I first came to Canada two years ago and joined Fido when I arrived, but after two weeks I had to leave Canada and return to my country. I could not even wait for my bank card to receive it and I did not have access to Fido's account in my country. I...