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Accidentally paid bill instead of buying prepaid voucher

Hello, I am using a prepaid plan at fido, and I used up my first month. Now to plan my second month, I accidentally have paid 43$ through a bank instead of buying a voucher. So I have a negative balance of $43, and I had to go and pay for a voucher a...

sjeong0318 by I'm a participant level 1
  • 755 Views
  • 2 replies
  • 0 likes

Resolved! Understanding Negative Balance

Hello all,I hope you all are doing well.I recently started using fido this month, 7th Sept. Then I got a notification on 10th Sept. stating "Your first Fido bill is ready." of $48.03 with the payment due date of October 03, 2022.After few days my tot...

GautamShetty by I'm a participant level 1
  • 881 Views
  • 2 replies
  • 0 likes

Negative Balance

Hello, My name is Bruno, I had to leave Canada due to the coronavirus so I terminated my contract with Fido. For several months now I get my final bill with a negative balance. There is nothing I can do because I'm no longer at my adress and calling ...

bvdrsche by I'm a participant level 1
  • 789 Views
  • 1 replies
  • 0 likes
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