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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Why Fido added bill amount after suspending my account?

I first came to Canada two years ago and joined Fido when I arrived, but after two weeks I had to leave Canada and return to my country. I could not even wait for my bank card to receive it and I did not have access to Fido's account in my country. I...

Hanapshf79 by I'm a Participant Level 1
  • 211 Views
  • 1 replies
  • 0 likes

Record your call with Fido rep's

Since I arrived Canada I was dealing with Fido which had an outstanding service level even on the world scale, even when there was small issues it was solved professionally by fido customer service..But recently I had bad experience with Fido, where ...

Amjadsa by I'm a Participant Level 3
  • 603 Views
  • 3 replies
  • 0 likes

$1017.19 bill

As the title says my bill is at $1017.19 I work in a industry that I have to use my phone and applications on a daily basis that use data. I believe I have maximised my monthly bill and data costs, for my month to month payments. Dating back to Octob...

Marcus90 by I'm a Participant Level 2
  • 1198 Views
  • 4 replies
  • 0 likes

Resolved! anyway to suspend my plan but keep my number active?

Hello all, I am planning to travel for a year and I would like to keep my number active to use with whatsApp and Viber calls over wifi but I will not be useing my dataplan and was wondering if I can suspend the services but keep the phone number acti...

Nadowsha by I'm a Participant Level 1
  • 1171 Views
  • 1 replies
  • 0 likes
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