General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


This is how Fido makes customers happy!!

I had an offer in my account to upgrade my cellphone and I was supposed to receive it with in 5 business days, but after 2 weeks waiting they informed me they have cancelled my order without even telling me!!! After hours and hours following ups, fin...

MehrdadAZ by I'm a Participant Level 1
  • 1 replies

Fido Payment Plan ... Cash Grab ??

With no baked in subsidy did you not just tell people who want new phones to pay the same for service, but pay more for the phone ? Every person who paid X for their plan before will pay X plus >15 bucks ? But with the same contract lengths and penal...