General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Resolved! Scammed or hacked with phone upgrade

Hi All, So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? Th...

Victim of fraud!!

After reading all the comments under Victim of fraud, I would like to post my story here in September 2021. I received a New Fido account confirmation email from fido that I opened a second line under my account with a iPhone 11 pro device. THAT WAS ...

707347 by I'm a Participant Level 2
  • 1 replies