Cancelled my internet with fido last week of April via phone, customer service lady was pleasent and helpful. Everything seemed to go well until I called today, June 10th, trying to check on the status of the refund since I waited over 6 weeks and th...
Hello,I'm a student and I came to Canada a few years ago. I decided to get Fido as it had the most student friendly offers and was the nearest to me when I came here for the first time. I own my phone and have a post-paid plan that only requires call...
I change my plan from Fido. And I got a negative balance. However, I make a mistake and pay another bill, thus my negative balance doubled. I wonder if the refund includes my newest payment?
How long does it takes for a refund amount to be credited to the bank account?!. My down payment for an cancelled phone order hasn't arrived yet in my bank account after 4 days. How long should I wait for to get the refund??..
I received an email that my refund cheque was returned because of the wrong address. I need to change my address but there is no menu, any agent in the Live chat I don't understand why should I got this email after 2 months after moving... interacti...