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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Upgrading data plan

Hello! On my Fido app it offers a feature where I can compare my plan to a better one. Right now my plan is $45 for 4 GB of data, and the one Fido is offering me to upgrade to is $50 for 20 GB. Obviously this sounds great but looking into my bill it ...

alleycat2000 by I'm a Participant Level 1
  • 185 Views
  • 1 replies
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Resolved! cancel plan

i dont have time to call fido, as the helpline is often busy and i need to wait on the phone for an hour for a representitive to assist me so maybe ill get some answer here. i bought an iphone with a 2 year plan contract at fido in august 2020. every...

mb0440 by I'm a Participant Level 1
  • 680 Views
  • 2 replies
  • 0 likes

To Suspend Phone Service per month

Hi, I have been trying to reach Fido support for about a month now with no luck. I know that it is possible as a friend suggested I do this - Fido allows you to suspend your service temporarily for $7/month Please help me with this. I have been tryin...

Arnav413 by I'm a Participant Level 1
  • 313 Views
  • 1 replies
  • 0 likes

Resolved! Current Plan Pricing

Hello, I am thinking of going into a 2-year contract but I have few questions about the price of the offered plans. Once my contract is over, do I continue paying the same price for the plan? or would it change? Thanks for your time.

Juyen by I'm a Participant Level 2
  • 560 Views
  • 2 replies
  • 0 likes
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