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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Horrible customer service

Hi there, I switched to fido in August 2020. I got 9GB plan for $50 out of which first month was only 4GB and promotion data was supposed to kick in from next month. Which didn't happened. (I was supposed to get $50 credit for that.) In November, I b...

Resolved! Fido is a rip off

Hi everyone my name is Annie im a fido customer for soo many years however last month I actually came to know how heartless Fido policies are and what the company stands for. In Jan 2021 I mistakenly called my husband few times and forget to disconne...

Annieskag by I'm a Participant Level 1
  • 449 Views
  • 1 replies
  • 0 likes

Bill doesn't match offer agreed to during call(s)

I ordered a new iPhone Black Friday, and have been regretting it ever since. I originally ordered iPhone 11 Pro, only to find out it was no longer available (I had to call a week later to find out why the phone hadn't arrived). Only Black Friday deal...

kevin46 by I'm a Participant Level 2
  • 554 Views
  • 3 replies
  • 0 likes

Resolved! Confusion regarding my account changes

Hi, I'm really confused about my recent changes and would like some clarity if possible. Posting here is a bit of a last resort since 2 calls to the help line haven't resolved this yet. Until Sunday, my BYOD plan was $45 + tax a month. On sunday, I c...

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vgkarthik88 by I'm a Participant Level 2
  • 1137 Views
  • 5 replies
  • 0 likes
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