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What a terrible company to deal with

When it comes to trying to get a refund from Fido it's like you're asking them to move mountains for you. I have been waiting for 6 months for my refund and I am constantly being told "the cheque is in the mail" type garbage. Managers have no clue wh...

omart123 by I'm a Participant Level 1
  • 101 Views
  • 1 replies
  • 0 likes

Horrible customer service

Hi there, I switched to fido in August 2020. I got 9GB plan for $50 out of which first month was only 4GB and promotion data was supposed to kick in from next month. Which didn't happened. (I was supposed to get $50 credit for that.) In November,  I ...

Resolved! Fido is a rip off

Hi everyone my name is Annie im a fido customer for soo many years however last month I actually came to know how heartless Fido policies are and what the company stands for.  In Jan 2021 I mistakenly called my husband few times and forget to disconn...

Annieskag by I'm a Participant Level 2
  • 592 Views
  • 1 replies
  • 0 likes

Bill doesn't match offer agreed to during call(s)

I ordered a new iPhone Black Friday, and have been regretting it ever since. I originally ordered iPhone 11 Pro, only to find out it was no longer available (I had to call a week later to find out why the phone hadn't arrived). Only Black Friday deal...

kevin46 by I'm a Participant Level 2
  • 802 Views
  • 3 replies
  • 0 likes
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