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Resolved! Phone paid Fido still charging

 I bought an Iphone and financed it with Fido. The phone was paid for Sept/2021. I expected to be notified, as I was with the last phone I purchased with Fido, but the loyalty department says that this is not done any more.  Fido owes me approx $600....

Bev67 by I'm a participant level 3
  • 2446 Views
  • 12 replies
  • 1 likes

Credit check - unauthorized

I decided to switch operators, and choose Fido. I paid some amount on spot, and they gave me sim to switch. But next day I have seen that they made credit hard check, though I didn't apply for any financing, phone or anything else. And also I was not...

IraKhris by I'm a participant level 2
  • 431 Views
  • 2 replies
  • 0 likes

Random Credit check from Fido

I have been using Fido Card for almost a year now. Now there is a random credit check from Fido. I also applied for a credit card from Amex, which I knew would have a hard hit. But this credit check from Fido is unexpected, and due to this, my credit...

Valay by I'm a participant level 2
  • 458 Views
  • 1 replies
  • 0 likes

Unnecessary credit check

Fido is doing unnecessary hard inquiries on my credit card. When I tried to contact the customer service, they told me that they do credit check when I look into new deals. How can they do credit check for looking into their advertisment? How can I s...

bpaudel23 by I'm a participant level 1
  • 597 Views
  • 2 replies
  • 0 likes

Random credit inquiry and poor communication.

Hello,  I decided to move to Fido as Telus was overpriced for the service provided, Was super happy with my Fido service for a long long time and even provided a deposit to the retailer who set me up with fido, after a year fido refunded this and add...

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