General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Random credit inquiry and poor communication.

Hello, I decided to move to Fido as Telus was overpriced for the service provided, Was super happy with my Fido service for a long long time and even provided a deposit to the retailer who set me up with fido, after a year fido refunded this and adde...

2 Credit checks that have dented score

I’ve been a customer with Fido for a bit over a year and I’ve had 2 credit inquiries, July 2nd and September 2nd for no apparent reason. I haven’t opened any new accounts nor have I requested to open a new account or service. I also don’t have any la...

doublejerms by I'm a Participant Level 2
  • 3 replies