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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Wireless Plan Updated to Wrong Number by Fido

Hi, I have two cellphone lines in my fido account. One is for myself and the other is for my wife. Today I found my wife's number has an exclusive offer which is 50$ for 20GB. We thought this is a great deal and then upgraded her plan to it online. I...

SamuelJi by I'm a Participant Level 2
  • 357 Views
  • 2 replies
  • 0 likes

Plan changed without notification or authorization

I got my monthly bill today and my monthly plan fee has increased by 5 dollars. I didn't receive any communication before or after this change and only found out myself. I have been on this plan for 3+ years. Can Fido just do it to my plan? without m...

Angela_ by I'm a Participant Level 1
  • 670 Views
  • 1 replies
  • 0 likes
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