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Has Fido changed my plan without my consent?

If somebody has any previous experience of their interaction with Fido around this topic or somebody who knows the process can please confirm what happens in the following case - I was charged incorrectly for US Roaming while still being in Canada (n...

KunalJ by I'm a contributor level 1
  • 1022 Views
  • 3 replies
  • 0 likes

Wireless Plan Updated to Wrong Number by Fido

Hi, I have two cellphone lines in my fido account. One is for myself and the other is for my wife. Today I found my wife's number has an exclusive offer which is 50$ for 20GB. We thought this is a great deal and then upgraded her plan to it online. I...

SamuelJi by I'm a participant level 2
  • 792 Views
  • 2 replies
  • 0 likes

Plan changed without notification or authorization

I got my monthly bill today and my monthly plan fee has increased by 5 dollars. I didn't receive any communication before or after this change and only found out myself. I have been on this plan for 3+ years. Can Fido just do it to my plan? without m...

Angela_ by I'm a participant level 1
  • 1527 Views
  • 1 replies
  • 0 likes
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