General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Resolved! Fido Roam - 24 hour or more?

I am from Toronto, currently in LA... $7 / day for Roaming. I was on airplane mode and turned airplane mode off at 7pm yesterday. I received text messages but I didn't use reply or use my phone until this morning. Does my 24 hour $7/day period start ...

shreyap by I'm a Participant Level 3
  • 6 replies

Resolved! Going to UK - how to set up eSIM?

I have an iPhone XS (unlocked) with a physical Fido SIM card in. I am going to the UK soon and have heard about using an eSIM to get onto a local cellphone network in the UK, instead of having to go to a store when I arrive and buy a physical SIM car...