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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Setup Service Fee Add-On?

I changed my plan to a promotional offer through the website, but noticed there's an add-on called "Setup Service Fee" for $45.00/mo. attached. Can someone clarify what this is? I'm a little confused if this is something I have to pay additionally ea...

rjv5o by I'm a Participant Level 2
  • 597 Views
  • 3 replies
  • 1 likes

Add Ons

Be careful of Add Ons - it automatically goes through. I started a new plan and the service representative kept the Add Ons even after I told him the reason I called was to not use Add Ons. It is 1.5 GB for $20 a month while my new plan is $50 a mont...

EmmyCMZ by I'm a Participant Level 1
  • 266 Views
  • 1 replies
  • 0 likes

Call forwarding and Canada-wide calling?

I'm looking at adding a line, and will be periodically forwarding calls to a different line. The plan I'm looking to add to my account is the "Talk and Text" plan. This plan includes "Unlimited CanadaWide Minutes", but I notice in the fine print that...

rjdennison by I'm a Participant Level 2
  • 615 Views
  • 3 replies
  • 0 likes

Resolved! Charge after exceeding data usage

Hi, all May I ask how much will the Fido charge for each GB I use after exceeding the data usage? My current plan is the $45 one, which includes 1GB data. And I have added three 3GB add-ons and three 1.5GB add-ons. But I really need more data for dai...

syj501 by I'm a Participant Level 1
  • 714 Views
  • 1 replies
  • 0 likes
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