What terrible service. After 23 years of customer loyalty, the response on an upgrade is zero, trying to sell me a phone I don't want, and won't connect me to a superior. Luckily the Wireless Code at least guarantees me the ability to speak with a s...
Hello there,I am writing to you about a recent and very disappointing experience with Fido and its customer support. The issue started yesterday when I received a notice about a change to my account that I didn't gave a consent to. On Dec. 10, 2020, ...
I recently came across a deal from another wireless provider that I'm very interested in, but I've been a Fido customer for over 15 years and would like to stay that way if a similar offer can be made.Does Fido still have a rentention/loyalty departm...
As the title says my bill is at $1017.19 I work in a industry that I have to use my phone and applications on a daily basis that use data. I believe I have maximised my monthly bill and data costs, for my month to month payments. Dating back to Oct...
I've been a loyal Fido customer for around 2 decades. Probably paid Fido well over $20000 for phones and services. Im finding it frustrating to find a phone that is affordable for me. One would think after 20 years with the same company, they might o...