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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! A deal and that was retracted in a Deceiving way

Hello there,I am writing to you about a recent and very disappointing experience with Fido and its customer support. The issue started yesterday when I received a notice about a change to my account that I didn't gave a consent to. On Dec. 10, 2020, ...

aa2020ba by I'm a Participant Level 1
  • 510 Views
  • 1 replies
  • 0 likes

Retention or Loyalty Departments?

I recently came across a deal from another wireless provider that I'm very interested in, but I've been a Fido customer for over 15 years and would like to stay that way if a similar offer can be made.Does Fido still have a rentention/loyalty departm...

lengjia by I'm a Participant Level 2
  • 1432 Views
  • 1 replies
  • 0 likes

$1017.19 bill

As the title says my bill is at $1017.19 I work in a industry that I have to use my phone and applications on a daily basis that use data. I believe I have maximised my monthly bill and data costs, for my month to month payments. Dating back to Octob...

Marcus90 by I'm a Participant Level 2
  • 1194 Views
  • 4 replies
  • 0 likes

Loyalty and retention

I've been a loyal Fido customer for around 2 decades. Probably paid Fido well over $20000 for phones and services. Im finding it frustrating to find a phone that is affordable for me. One would think after 20 years with the same company, they might o...

OGcustomer by I'm a Participant Level 2
  • 989 Views
  • 2 replies
  • 0 likes
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