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Resolved! Backorder Information

Hello, I ordered a Galaxy S20+ a week ago, and didn't receive any information about my device order until today, when I was notified that it was on back-order. There was no information provided about the status of the order, however, and it seemed to...

ryanbrodie by I'm a Participant Level 2
  • 4671 Views
  • 13 replies
  • 0 likes

Resolved! Plan changed without consent by customer service agent

On Black Friday deal on November 26, 2022 I ported my 2 numbers from Virgin Plus to Fido.In Calgary, AlbertaPlease see the Detail Below Device#1 iPhone 14 Plus 256gb for $49.94/moLine#1 $40 plan with 25gb Data + Free 1000 min LD calls Device#2 iPhone...

DevilMind by I'm a Participant Level 3
  • 306 Views
  • 15 replies
  • 0 likes

Resolved! An employee cancelled my service without my knowledge

I was talking to an employee on the chat feature the other day and cancelled the chat because they were taking too long to reply to my messages. To my knowledge at 2am that day i received a text message saying my Fido account was cancelled. I request...

AliUnknowN by I'm a Participant Level 1
  • 187 Views
  • 1 replies
  • 0 likes

Fido Chat

What amazing Customer Service Fido has, agents aways ready to help us with any issue we may have!!! What marvelous company!!!   

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Aline_Duarte by I'm a Participant Level 3
  • 538 Views
  • 1 replies
  • 0 likes

Fido Loyal Customer Receive Terrible Service and Offers

After 6 years with Fido, today is the day I'm officially moving to a different provider.My plan was in the $60 a month bracket and the promotions I received as a loyal customer were always in that bracket or higher.My friends pay $40 a month and that...

Garzen by I'm a Participant Level 1
  • 759 Views
  • 1 replies
  • 3 likes
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