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Clear Cache & Cookies in your internet browser

Hey Community!    Sometimes it may be necessary to clear your browser’s cache and cookies to troubleshoot issues with website login or pages displaying incorrectly. Click on the browser you are using below for instructions on how to do this.   Chrom...

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Helpful Tip about 3rd Party APPS - EVERYONE SHOULD DO THIS

Yesterday I clicked on the Ask Jack app in the support area and asked the agent to BLOCK - ALL THIRD PARTY APPS on all of my phone lines. It took about 5 minutes to get this done, and now I will not get any surpise charges like BANGO on my bill. Hope...

BMRBMR by I'm a Participant Level 2
  • 2 replies

Turn off 3rd party billings to your device

Just an FYI,  all third party billings to your device were chosen in the Google play store or after downloading an app or game. To turn off carrier billings, go to Google play store and select payments and subscription,  payment method, add Fido bill...

Unexplained charges on your phone bill?

I was just reading about Trojan apps from the android app store called "grifthorse". There are numerous apps that are commonly downloaded and installed on android devices that seem perfectly innocent and useful. When installing and using the app, a p...

Not receiving verification codes

Hello, all. I see alot of people say they aren't getting all texts and I also had this issue but not for a long time! I quickly figured it out. if you’re using a phone administrator such as 'Yahoo' or 'True caller' make sure you turn it off, as it ma...

Watever by I'm a Participant Level 1
  • 0 replies