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Data plan won't work on new plan

Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...

Divinity by I'm a participant level 1
  • 177 Views
  • 1 replies
  • 0 likes

Data notification

Beginner question but I can't find the answer anywhere.How do I get notified that I'm going over my data? 

CS22 by I'm a participant level 1
  • 806 Views
  • 2 replies
  • 0 likes

Data usage

Can fido please put the teal line up when usage is close to being used up instead of having it full at the start? It gets confusing because when I see the line is close to the total GB I think it's almost used up instead of the other way around. 

Le13 by I'm a participant level 1
  • 611 Views
  • 1 replies
  • 0 likes

Huge data usage discrepancy

I just checked the data usage in "my account" webpage, and it says that I've used 4.6GB/7GB.However, when I checked the data usage in my Galaxy S10, it says that I've only used 2.5GB of data. I rely mostly on WiFi, so I am very inclined to believe wh...

asdfdsfsd by I'm a participant level 2
  • 1084 Views
  • 4 replies
  • 0 likes
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