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Resolved! Completely Disable Roaming on Two Lines

Hello @FidoSolutions  I see on an old post that you can request Customer Service to complete disable roaming (i.e. Roaming Block), but the CSR was unable to do so and disabled Fido Roam. I like to: Confirm Fido Roam is disabled on my two lines ending...

coolspot by I'm a Contributor Level 2
  • 278 Views
  • 1 replies
  • 0 likes

Inconsistent roaming charges

I received five roaming charges while away from Canada. My phone(Samsung A70)'s data roaming and cellular data were off. I haven't changed the setting of my phone during my trip neither, and my trip lasted from July till end of September.  I received...

roam.PNG
xd1 by I'm a Participant Level 1
  • 371 Views
  • 1 replies
  • 0 likes

Resolved! Fido roam

I live on Vancouver Island, and travel up island for work sometimes. It charges me Fido roam charge when I'm up there still in Canada ? Is this all correct I thought there was supposed to be some sort of protection for people who live close to the US...

SpilledJuice by I'm a Participant Level 1
  • 583 Views
  • 2 replies
  • 0 likes

Resolved! How do I switch easily from Roam to PPU?

How do I switch easily from Roam to PPU? I'm spending a few months in the UK, and only want to receive calls very occasionally - so it's a lot cheaper just to pay for the calls I receive, than to pay $15 + tax every time I receive a text!  Disappoint...

MN11 by I'm a Participant Level 2
  • 717 Views
  • 2 replies
  • 0 likes

Resolved! Fido Roam - 24 hour or more?

I am from Toronto, currently in LA... $7 / day for Roaming. I was on airplane mode and turned airplane mode off at 7pm yesterday. I received text messages but I didn't use reply or use my phone until this morning. Does my 24 hour $7/day period start ...

shreyap by I'm a Participant Level 3
  • 2913 Views
  • 6 replies
  • 0 likes
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