General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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How do I .

Let you know that you should leave this bag of crepe company and either pick one with support or bargain services. It literally makes no sense to stay with Fido, they market as being cheap or something but it's full price with cut rate service. How c...

Notfan by I'm a Participant Level 1
  • 167 Views
  • 1 replies
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2k Bill after paying hundreds. Are you kidding me fido?

Unreal. Plus I was able to get someone to join and now they see how the billing is transpired and don't wish to stay with fido anymore. All this and I was sent the wrong phone and then a phone that didn't work. Now being charged almost 2300. I will b...

clairesg2020 by I'm a Participant Level 1
  • 427 Views
  • 1 replies
  • 0 likes

Resolved! Extra Bonus 3GB Data Disappeared?

Hi. I signed for 2 lines on last Boxing Day and both of our plans came with extra 3 GB data bonus. The extra data was showing online and on the mobile app as well but it has disappeared recently from the app/online account. Is it possible that someon...

arshiesst by I'm a Participant Level 1
  • 962 Views
  • 1 replies
  • 0 likes
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