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Resolved! Discount amount on Bill is not matched to Order Confirmation

Hello, I joined Fido in Nov 2020 online, while there was Black Friday promotoion of $10/mo. off for 24 months offered to new account. On my online order, the cart summary on my order confirmation clearly shown that "OFFER APPLIED!" and the total mont...

Fido Cart Summary.jpg
Gizzz by I'm a participant level 1
  • 3537 Views
  • 7 replies
  • 0 likes

Winback offer was pulled back after coming back to Fido

I had been with Fido for several years and received a promotion from another provider and decided to move. After porting my number received a phone call from the winback team with an offer, after giving all my details including the province I live in...

drkhn by I'm a participant level 1
  • 1987 Views
  • 1 replies
  • 1 likes
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