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Our place for general support posts about Fido.
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Appreciate my Fido customer service agent

Hello, I don't where to do the survey or specifically let someone know but the agent who served me over call was Alla. She was fantastic, friendly, professional and provided excellent service. I just wanted to share my experience with her. This is pr...

Resolved! Porting number back to Fido

Initially, I had a Fido account and got my first canadian number but I ported to a different carrier a few days after due to a better deal. I have the same phone number since and now want to come back to Fido. Can I revive back my previous account or...

Mehakpreet23 by I'm a participant level 1
  • 756 Views
  • 2 replies
  • 0 likes

Unable to send messages

I recently ported from rogers to fido and after that Iam unable to send messages to any contacts.I tried all troubleshooting stuff, removed sim, message center number, reset phone.Its not with the phone as i tried this sim in another phone and same t...

Aaakzak by I'm a participant level 2
  • 227 Views
  • 2 replies
  • 0 likes

FIDO-Customer Service (Worst)-Reason explained

Message to Office of President With intension to renew phones contract  with IPhone 12 (new) I called the customer service. The agent gives me  an offer on request as I was not satisfied with the offer the agent digs into and  changes to a new offer ...

AMistry by I'm a participant level 1
  • 377 Views
  • 1 replies
  • 0 likes

How do I .

Let you know that you should leave this bag of crepe company and either pick one with support or bargain services. It literally makes no sense to stay with Fido, they market as being cheap or something but it's full price with cut rate service. How c...

Notfan by I'm a participant level 1
  • 405 Views
  • 1 replies
  • 0 likes
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