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Our place for general support posts about Fido.
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Unable to send messages

I recently ported from rogers to fido and after that Iam unable to send messages to any contacts.I tried all troubleshooting stuff, removed sim, message center number, reset phone.Its not with the phone as i tried this sim in another phone and same t...

Aaakzak by I'm a Participant Level 2
  • 80 Views
  • 2 replies
  • 0 likes

FIDO-Customer Service (Worst)-Reason explained

Message to Office of President With intension to renew phones contract  with IPhone 12 (new) I called the customer service. The agent gives me  an offer on request as I was not satisfied with the offer the agent digs into and  changes to a new offer ...

AMistry by I'm a Participant Level 1
  • 270 Views
  • 1 replies
  • 0 likes

How do I .

Let you know that you should leave this bag of crepe company and either pick one with support or bargain services. It literally makes no sense to stay with Fido, they market as being cheap or something but it's full price with cut rate service. How c...

Notfan by I'm a Participant Level 1
  • 285 Views
  • 1 replies
  • 0 likes

Unexpected large bill

Hi Guys,   I received my FIdo bill yesterday and to my disbelief I was charged a bill of $768, upon enquiring further, I was told by the customer care that, it  was because I had overused my long distance calling minutes.   But I didn't get any notif...

Ghhvjjkkkll by I'm a Participant Level 1
  • 349 Views
  • 1 replies
  • 0 likes

Complaint about Chat Support Person

I had my account temporarily suspended for 6 months and when I suddenly began to receive texts and calls, I realized that I had forgotten to extend the suspension. I was connected with a person named "Donna" in the chat support. I explained my proble...

Sreenidhi by I'm a Participant Level 1
  • 479 Views
  • 1 replies
  • 1 likes
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