Topics with Label: Fido Billing Errors

Forced to pay for plan when I had not even received a SIM

I came back to Fido on a Winback offer. My billing shows the cycle as Mar 23-Apr 22. However, the Winback member said the bill would start when I received and activated my sim card. I did not receive the sim card until Mar 28 and I have the FedEx tra...

Fido Billing Errors

It depends on the agent. I spoke with customer service on Mar 6, 2024, asking him to correct Fido's billing errors (Fido asked to pay $105.20 which should be $32.77) on the FIRST invoice for both my wife's account and my account. He was NOT intereste...