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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Terrible Start with Fido

So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...

cxrlisle by I'm a Participant Level 1
  • 333 Views
  • 1 replies
  • 0 likes

Customer Service complaint

Hello, I am a fido customer from 1 year and today i called a customer solution agent for a better plan and they give me **bleep** options. Really??? Some times i lose my network in elevator and in my basement and the agent is giving me plans that the...

palpatel21n by I'm a Participant Level 1
  • 279 Views
  • 1 replies
  • 0 likes

Complaint: Bad customer service. 👎👎

Yesterday 7pm I confirmed with fido live chat that under the my line has a loyalty upgrade for Samsung s20 that's $0 upfront and monthly Finance is $68.75 and fido will get me $33.75 back monthly so is $35/month + taxes. I dunnk if live chat can help...

YVRFLY by I'm a Participant Level 1
  • 345 Views
  • 1 replies
  • 0 likes
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