When my 2 year contract is up I'll likely leave Fido, due to the pack of customer service & lay offs of customer service agents since it's all self service now ..won't bother with Koodo because they are the same as Fido....so can anyone recommend a m...
Before it was easy....on the phone now you have to only option of callback ....if I want to talk with an agent on the phone I don't want to wait around for a few hours, as I'd want to talk to an agent at least within 15 minutes....your chat options o...
Where to start? Was a client for more then 10 years. Then the jump the roaming fees from 100$ to 300$. Ridiculous. So, I start to suspend my line when I was travelling for a few months. I was ok paying 100$ now they were receiving even less every mo...
I have been paying $200 CAD extra some months in fees on my phone bill. When I called Fido customer service most recently to explain I just can't afford to be paying over $400 CAD in a single month for mobile phone bills, I was asked by the customer...
I've been with Fido for a long time. A really long time for today's mobile customer profile- 25+ years. Unfortunately, I still am being offered plans that are available to every newbie on the street. I suppose there is plenty to debate about why I've...