Where to start? Was a client for more then 10 years. Then the jump the roaming fees from 100$ to 300$. Ridiculous. So, I start to suspend my line when I was travelling for a few months. I was ok paying 100$ now they were receiving even less every mo...
I have been paying $200 CAD extra some months in fees on my phone bill. When I called Fido customer service most recently to explain I just can't afford to be paying over $400 CAD in a single month for mobile phone bills, I was asked by the customer...
I've been with Fido for a long time. A really long time for today's mobile customer profile- 25+ years. Unfortunately, I still am being offered plans that are available to every newbie on the street. I suppose there is plenty to debate about why I've...
Since the day I first became a part of the Fido family upon my arrival in Canada, I held onto my loyalty through thick and thin. Despite encountering numerous challenges along the way, I was determined not to go through the hassle of switching to ano...
I had a really frustrating experience with one of your team members while trying to change my plan. A few things really bothered me:1. The person I talked to made this comment, "You have $X per month, right?" It felt like they were making a dig at my...