Community Feedback Zone
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by Senior MVP
  • 421063 Views
  • 558 replies
  • 10 likes

Customer service is a joke lol

I was planning on cancelling my home phone land line & home internet with Fido back in Dec 2023. I cancelled the home phone but they gave me a counter offer for the home internet & had my service migrated to Rogers. I accepted that. Fast forward to F...

JennyL by I'm a participant level 1
  • 35 Views
  • 0 replies
  • 0 likes

Appreciation for Excellent Customer Service for Vivek

I am writing this feedback for Vivek. I am delighted with the prompt and effective assistance you provided in addressing my concerns. Your professionalism, patience, and dedication to ensuring customer satisfaction were truly commendable. It is rare ...

Mehr2 by I'm a participant level 1
  • 34 Views
  • 0 replies
  • 4 likes

terrible Costomer Service

when told that I have a disability and was going to look for a better service the person cancelled my account this is my right a a person and to tell me I do not have a disability was your wrong move I have filed a human rights complaint and bwill be...

disabled by I'm a participant level 1
  • 40 Views
  • 0 replies
  • 0 likes