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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 512739 Views
  • 573 replies
  • 10 likes

BEWARE - MISLEADING PROMOTIONS

Be careful with whatever promotions you’re signing up with FIDO, even If I’ve been with them for over 20 years, this company changed drastically over the years, it used to be so good with loyalty customers and now, you’re just nothing to them. ADVERT...

mbanasig by • I'm a participant level 2
  • 120 Views
  • 3 replies
  • 0 likes

4 CSRs gave me the Run around

Spoke to 4 customer service reps. In the end none would help me. I received an offer online for $50/month at 150gb. I never use that much data but figured why not since it's what I pay already. Apparently when I switched, it removed a automatic payme...

Angelalocq by • I'm a participant level 1
  • 32 Views
  • 0 replies
  • 1 likes

Esim

Hi, does Fido charge to transfer my physical sim to an eSIM?thanks

Mark73 by • I'm a participant level 1
  • 69 Views
  • 1 replies
  • 0 likes

Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 512739 Views
  • 573 replies
  • 10 likes

New activation - No Sim card

 Hello, I purchased a new plan on Black Friday and am still awaiting the email to be delivered to pick up my Sim card at a nearby store. I spoke with the support team member and they advised me that I must either wait indefinitely or cancel the activ...

AlexD2024 by • I'm a participant level 1
  • 193 Views
  • 1 replies
  • 0 likes
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