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Resolved! Scammed or hacked with phone upgrade

Hi All,   So on 14th March, someone actually logged in to my account (I guess) and upgraded my existing plan and ordered an iphone 13 pro max for no reason. I already have an S21 with Fido which is under a contract then why would I upgrade my phone? ...

Friend Referral Scam

I've reached out to Fido customer service multiple times regarding the referral program. I was referred back in July via a referral code. Myself and the person who referred never heard a peep from Fido about the referral bonus. I contacted customer c...

fritz421 by I'm a Participant Level 2
  • 1066 Views
  • 8 replies
  • 1 likes

FIDO Refer-A-Friend Nightmare

Beginning of this year, I onboarded my fiance to Fido using Refer-A-Friend. I did all the porting of the number and enrolled fiance's account using Refer-A-Friend link with Fido Rep who was handling our case.  Everything seemed like it went smooth an...

dolgas302 by I'm a Participant Level 2
  • 963 Views
  • 5 replies
  • 0 likes

Resolved! Bright star is useless and scam

I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...

SA95Van by I'm a Participant Level 2
  • 1354 Views
  • 3 replies
  • 0 likes

Someone scammed 2 iphones from my account

I'm an international student, currently not in Canada. Nevertheless I recieved an email that someone ordered 2 iPhone 11 Pro's on my account on Fido. The live chat never gets answered neither do these people pick up the call, even on the fraud lines....

acelike by I'm a Participant Level 1
  • 481 Views
  • 1 replies
  • 0 likes
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