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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Pre-authorized credit card

Hello there,I am really confused, I changed my payment method to the pre-authorized credit card payment on Oct 7, and my next billing is on Oct 15. I just logged in to my Fido app and I found I still owe the Oct billing. Because I don't want to make ...

Denisefff by I'm a Participant Level 2
  • 1189 Views
  • 5 replies
  • 0 likes

Resolved! Confusion about Fido Prepaid

Hi everyone, I am a bit confused with Fido Prepaid and how it works. So my elderly mother has a cellphone and I got her a Fido sim-card. She only needs to use the cellphone when she is at the doctor's office which is once per month. Other than that s...

AliP1 by I'm a Participant Level 3
  • 846 Views
  • 1 replies
  • 0 likes
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