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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Cancelling account
I set up a call back on their automated system and never got a call back. There seems to be no other way of cancelling an account easily. Why don't they have something on their web site to do that ? My dealing with their customer service dealing with...
Resolved! how to speak to a LIVE customer service person without having a FIDO cell
Hello FIDO forum,Does anyone know how to speak LIVE to a customer service representative at FIDO when you DONT have a FIDO cell? So in my case, i manage my FIDO account and have my wife and kids using FIDO cells. When i try calling the 2 numbers: 1-8...
Resolved! Can't pay overdue bill
I have an overdue bill that I missed during a change in banks. I have made payments twice now, but my money appears to be being held in limbo and not going anywhere. I am still getting ntifications saying that I have an overdue bill, despite having m...
Change in monthly plan charge
Click hereHi all,I had the 35$ plan per month and last month I received the bill showing plan changed to 38$. Anyone knows why?Hi all,I had the 35$ plan per month and last month I received the bill showing plan changed to 38$. Anyone knows why?
How can I set up callback from abroad? They just hung up with an error every time.
Hi, I am in France and I really need to cancel my phone plan. The agent I talked to back in Canada told me that I could set up the callback from abroad as well. I called the number +1 (514) 925-4590 more than a few times, but every time I said or typ...
