Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Scam from Fido
I started my Fido service in July 1 through live chat. The agent who helped me to start the service said there is no activation fee. Now it charges me the activation on my first bill. Am I gettting scam? I called them twice, went to in-person store a...
+1 (815) 450 XXXX Can you add a gift card to the Cash App?
No, +1 (815) 450 XXXX Cash App does not support adding gift cards directly to your account.
Temporary Suspension cancellation Charge
My phone was temporarily suspended for a period of five months. However, on August 31, two months later, I cancelled it. My bill arrived today and it said "Monthly fee-Service restoral" with a $67.09 charge. Restoral and temporary suspension aren't t...
long distance charges and account suspension
i had really bad experience with recently . i have two lines of fido and i am a loyal customer . i had to go out of country and i asked for temporary account suspension from august 28 to september 28th . i received email on 2nd september that my susp...
200 international LD minutes
Hi Community,I switched to fido from the other provider in the end of December. I got 200 international LD minutes for free when I switched, however it shows $3 for that on my account. I accidentally removed it yesterday.I just found out that it was ...
