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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Rate increase Feb 2025
Hi, anyone else notice their plan increase without notice? I had had the $55 plan for years and this latest bill it's now $57.50. anyone else?
Resolved! Question on Voluntary Temporary Suspension
Hello! I want a carification on the Temporary suspension option on my fido account, for context I'll be travelling abroad for a few months as such, i wanted to know if on suspend my fido account, do i have to pay for my monthly plan or will it be voi...
Waste your life on line or over the phone with FIDO!
Be prepared to chat with an agent for hours, then be logged off when you ask for a manager, or decide to cancel. This happend to me three times over a three hour period. Wasted my life. The next day, I phoned, should be better, right? NO. Wasted two ...
Billing on temporary suspension
Hi there,I temporarily suspended my Fido account as I’ll be outside Canada for three months.I’d like to confirm whether I’ll only be charged the $7 account maintenance fee or if there will be additional charges.In my mobile service agreement, under t...
Can't get past the #4 ADD ONS going forward on a new plan.
Hi there! I want to get a new plan. I have had my current plan for way too long, and I decided to switch it up by ATTEMPTING to go through the Fido website and save myself the $70 set up fee. Should be easy since I am in no way tech illiterate! Purch...
