General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24330 Views
  • 0 replies
  • 8 likes

Cancelling account

I set up a call back on their automated system and never got a call back. There seems to be no other way of cancelling an account easily. Why don't they have something on their web site to do that ? My dealing with their customer service dealing with...

Peterfychin by I'm a participant level 1
  • 24 Views
  • 0 replies
  • 0 likes

Resolved! Can't pay overdue bill

I have an overdue bill that I missed during a change in banks. I have made payments twice now, but my money appears to be being held in limbo and not going anywhere. I am still getting ntifications saying that I have an overdue bill, despite having m...

ra34 by I'm a participant level 1
  • 61 Views
  • 1 replies
  • 0 likes

Change in monthly plan charge

Click hereHi all,I had the 35$ plan per month and last month I received the bill showing plan changed to 38$. Anyone knows why?Hi all,I had the 35$ plan per month and last month I received the bill showing plan changed to 38$. Anyone knows why?

Mazz13 by I'm a participant level 1
  • 57 Views
  • 1 replies
  • 0 likes