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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23728 Views
  • 0 replies
  • 8 likes

Huge fido bill

I am a fido user and i have plan of fido with 1000 international calling minutes and i used only 275 from them but still i got charges for them which was 452 dollars . Please help me

Robanpreet by I'm a participant level 2
  • 40 Views
  • 1 replies
  • 0 likes

Fido huge bill

I am a fido user and i have plan of fido with 1000 international calling minutes and i used only 275 from them but still i got charges for them which was 452 dollars . Please help me

Robanpreet by I'm a participant level 2
  • 44 Views
  • 1 replies
  • 0 likes

Change billing cycle

Hi. I was just wonderkng, if instead of paying my bill on the 23rd of every month, can i move my bill date to the end of the month?

Number portability issue

Hi there,I am planning to port out my two numbers but apparently, only one of them can be ported out. Is it an issue of a carrier I am planning to transfer my numbers to or is it Fido?For the record: both phone numbers are on the contract which ends ...

chemistua by I'm a contributor level 1
  • 96 Views
  • 2 replies
  • 0 likes

Resolved! Upgrade on cell vs laptop

Hello folks,I am trying to upgrade my cellphone from a Samsung Galaxy S9+ to a Google Pixel 8 Pro.The issues I am having are:- when I try the upgrade via My Account app on my Samsung, I am offered the option of doing a trade-in (good - that's what I ...

Citius by I'm a participant level 2
  • 70 Views
  • 1 replies
  • 0 likes