General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Will FIDO send me a SIM card after switching?

Hello! Back on December 9th I switched online from my previous Koodo line to Fido. I wanted to keep my previous phone number and I found a guide on this site to switch. I followed it and received the text from Koodo about the transfer and replied "Ye...

sbeven by I'm a participant level 2
  • 448 Views
  • 3 replies
  • 0 likes

Deleted eSIM - Can a new eSIM be emailed to me?

Hello everyone, I opened a new line and activiated the eSIM via the Fido website. After activiation I was having some issues with SMS so I thought I'd delete the eSIM off of the phone and re-add it. But it looks like I could not re-activate the same ...

Ellickli by I'm a participant level 1
  • 639 Views
  • 1 replies
  • 0 likes

eSIM availability on my Fido portal?

I will start off first apologizing because this forum is anything but intuitive and user friendly.  Perhaps my question has already been answered or is buried somewhere? I understand that we can download an eSIM for our devices from our Fido account ...

Confusedhere by I'm a contributor level 3
  • 3077 Views
  • 12 replies
  • 0 likes

Resolved! Switching toe sim on apple XS

I recently purchased a used Iphone XS, inserted my old SIM card, and it works beautifully.I want to switch from SIM to eSIM.The steps involved always include scanning the QR code that allegedly came with my SIM card.  If it ever existed, I don't have...

rtemmerm by I'm a participant level 2
  • 999 Views
  • 2 replies
  • 0 likes

E-Sim works on Pixel 4

I recently needed more data for working from home, and I needed it to be a separate bill that I could give to my work place and only have active during covid-19. So I went into a Fido, got my regular sim transfered to an E-Sim (that was done for free...

mikeaaaa by I'm a participant level 2
  • 1342 Views
  • 2 replies
  • 2 likes
Topics