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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Switching toe sim on apple XS

I recently purchased a used Iphone XS, inserted my old SIM card, and it works beautifully.I want to switch from SIM to eSIM.The steps involved always include scanning the QR code that allegedly came with my SIM card. If it ever existed, I don't have ...

rtemmerm by I'm a Participant Level 2
  • 295 Views
  • 2 replies
  • 0 likes

Unable to swap from physical sim to esim

Hi,I have a data only plan with a physical sim and wanting to switch it to esim. The plan still has a contract and has a tablet attached to it. I went to a Fido store as well as spoke with customer service on the phone, no one was able to do it for m...

Tiacin by I'm a Participant Level 2
  • 326 Views
  • 3 replies
  • 0 likes

Wifi calling with e-sim

I recently set up an iPhone 11 on a plan on my account with e-sim. I am unable to set up wifi calling on it. Any idea what may be causing that?

E-Sim works on Pixel 4

I recently needed more data for working from home, and I needed it to be a separate bill that I could give to my work place and only have active during covid-19. So I went into a Fido, got my regular sim transfered to an E-Sim (that was done for free...

mikeaaaa by I'm a Participant Level 2
  • 640 Views
  • 2 replies
  • 2 likes

Esim

Hey, I am out of the country but want to set up my esim with Fido. Do I have to have it done in store or would I be able to enter the information in myself manually on my own? I currently have an iPhone 11 and to enter it manually I would need the SM...

an-sy-fo by I'm a Participant Level 1
  • 1111 Views
  • 1 replies
  • 0 likes
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