Topics with Label: customer service contact - Fido

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How can I contact customer service in writing

I thought I had resolved an issue through chat and a telephone call, but when I received the email with changes to my account, it did not represent the full discussion. I need a return email address, but of course, there is only a NOREPY@... email a...

Terrible customer service

I see there are people with good experiences, which is great and all but I think fido needs to go back to having more consistent customer service reps who can make customers feel like their cared about. Social Media support team is great and all but ...