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50$ setup

I've been with Fido a while but just did an upgrade over the phone since the plan rate I was looking for was not available online. Spoke to atleast 4 different people before being able to find someone willing to listen and actually help.I have never ...

Tictac by I'm a Participant Level 1
  • 133 Views
  • 1 replies
  • 0 likes

Set up fee charged despite online order

I upgraded my phone and plan entirely online (device mailed to me, did not talk to any Fido representatives). On my first bill after the upgrade, a $45 set up fee was charged! What channels are there to dispute this charge?

SB1322 by I'm a Participant Level 1
  • 441 Views
  • 1 replies
  • 0 likes

Resolved! Other Charges, Set up charges?

Hello, I read that there is no activation charge when I activate online, however, I found an $80 charge on my first bill which I really did not expect. The Fido website also noted I would be avoiding a $45 service fee set up with an online transactio...

lauss by I'm a Participant Level 2
  • 678 Views
  • 2 replies
  • 0 likes
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