I've been with Fido a while but just did an upgrade over the phone since the plan rate I was looking for was not available online. Spoke to atleast 4 different people before being able to find someone willing to listen and actually help.I have never ...
I upgraded my phone and plan entirely online (device mailed to me, did not talk to any Fido representatives). On my first bill after the upgrade, a $45 set up fee was charged! What channels are there to dispute this charge?
Dear Fido support, hope you are all keeping well. I signed up for a new line for the 4GB Data Only Plan (on December 24, 2020) and I have a screenshot of it showing that my monthly bill would be $11.30 (tax incl.) and that the Setup Service Fee was w...
Hello, I read that there is no activation charge when I activate online, however, I found an $80 charge on my first bill which I really did not expect. The Fido website also noted I would be avoiding a $45 service fee set up with an online transactio...