Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...
I upgraded my phone and plan entirely online (device mailed to me, did not talk to any Fido representatives). On my first bill after the upgrade, a $45 set up fee was charged! What channels are there to dispute this charge?
Dear Fido support, hope you are all keeping well. I signed up for a new line for the 4GB Data Only Plan (on December 24, 2020) and I have a screenshot of it showing that my monthly bill would be $11.30 (tax incl.) and that the Setup Service Fee was w...
Hello, I read that there is no activation charge when I activate online, however, I found an $80 charge on my first bill which I really did not expect. The Fido website also noted I would be avoiding a $45 service fee set up with an online transactio...