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Disappointed with service of the FIDO/ROGERS Winback Team

I am really disappointed with the service provided by the Fido/Rogers Winback Team.After moving from Fido, I received a call from the Winback team and they offered me a deal to bring me back to the Rogers/Fido service.I accepted the offer and it has ...

KV_90 by I'm a Participant Level 3
  • 454 Views
  • 5 replies
  • 0 likes

Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago.  I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...

prawinprof by I'm a Participant Level 2
  • 238 Views
  • 0 replies
  • 0 likes

Fido Winback team

Hi folks, The Winback team offered me a pretty good deal, so I just moved from Telus to Fido around 2 weeks ago. When I talked to one of Winback team representatives, she said, if I refer a friend, my friend will get the same plan as me and $100 bill...

Sinwoo by I'm a Participant Level 3
  • 1724 Views
  • 8 replies
  • 0 likes

NO CALL BACK after I accepted offer with Winback team

I ported out my number from Fido to Freedom mobile and a day later, I got a call from the winback team.** After I accepted the offer, the winback team said my credit card on file would be charged and that within 2-3 days I would receive my iPhone 12 ...

Amberc1 by I'm a Participant Level 2
  • 738 Views
  • 2 replies
  • 0 likes
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