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A Fido Ambassador will be reaching out soon

Hi Everyone, I'm unsure what these forums are used for but I've read/seen some others experience a similar situation. I thought I'd post here to let the support team at Fido know as well and if it amounts to any sort of direction or help by any moder...

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Anonymous by Not applicable
  • 202 Views
  • 1 replies
  • 1 likes

Fido winback team gave me an offer

Hello,i got a call from fido win back team they gave me an offer for Rogers. 100GB plan for 60$.I accepted the offer march 3rd, 2023. It is been a whole week and have not received any confirmation on the plan or the breakdown email which they said wi...

Jaapmalhi by I'm a participant level 1
  • 480 Views
  • 1 replies
  • 0 likes

Disappointed with service of the FIDO/ROGERS Winback Team

I am really disappointed with the service provided by the Fido/Rogers Winback Team.After moving from Fido, I received a call from the Winback team and they offered me a deal to bring me back to the Rogers/Fido service.I accepted the offer and it has ...

KV_90 by I'm a participant level 3
  • 1651 Views
  • 5 replies
  • 0 likes

Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago.  I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...

prawinprof by I'm a participant level 2
  • 383 Views
  • 0 replies
  • 0 likes
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