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Resolved! Late Order, No Phone during wait.

I've ordered a used, basic S22, last week wednesday. I got the confirmation email yesterday (tuesday) saying the order has been placed. This wouldn't be a big deal if I had a phone during the wait. I don't have one and I need to travel (by car) acros...

kingsunlan by I'm a Participant Level 1
  • 147 Views
  • 1 replies
  • 0 likes

Resolved! An employee cancelled my service without my knowledge

I was talking to an employee on the chat feature the other day and cancelled the chat because they were taking too long to reply to my messages. To my knowledge at 2am that day i received a text message saying my Fido account was cancelled. I request...

AliUnknowN by I'm a Participant Level 1
  • 188 Views
  • 1 replies
  • 0 likes

Fido are professional liars

I've been lied to about my plan and phone and my trust is gone in this companyI recently signed up for a plan with a white s22. everything on the website said it was white and when it got to my home. It was black. I contacted customer support about t...

sattwood by I'm a Participant Level 1
  • 275 Views
  • 3 replies
  • 0 likes

Upgrading phone issue

I am trying to upgrade my phone through the website, after all my choice to phone, and plans are done, I can not proceed to next step.The time I click 'Proceed to checkout' it always say 'something went wrong'Of course I tried after few minuites, tri...

Jiwoong by I'm a Participant Level 2
  • 456 Views
  • 1 replies
  • 0 likes
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