Question: I am set up for Automatic payment and I saw my bill was reduced and the payment was taken out of my account now it states I have an overdue balance! Why would this happen and why would I have not been informed? Will, there be overdue ch...
I came back to Fido on a Winback offer. My billing shows the cycle as Mar 23-Apr 22. However, the Winback member said the bill would start when I received and activated my sim card. I did not receive the sim card until Mar 28 and I have the FedEx tra...
Your bill payment website is weird: https://www.fido.ca/self-serve/payments/pay So Fido needs to fix it.
I've been using Fido for more than 2 years.I brought my own phone and got the Fido plan at a Fido store. I was told that my plan included 1000 min International minutes. However, I checked my last bill and found that the international minutes were ch...
Two weeks back from now in August 2021, I have been in Niagara falls, Ontario for a whole day where I remember turning off my data roaming in my phone. Still Fido has charged me 10$ as roaming charges!! When the data roaming is turned off and not eve...