DO NOT PURCHASE DEVICE PROTECTION FROM BRIGHSTAR, IT IS A SCAM. Brightstar is one of the most horrible and inept companies I have had to deal with. While trying to acquire a replacement phone, not only did they charge a processing fee when replacemen...
I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...
New phone ($1500.00) was stolen after 2 weeks . They want me to pay $420.00 for a refurbished phone that may or may not work properly.Why would I pay money for a broken phone that they repaired?
Brighstar is such a bad idea. Please do not waste your money on this service, because they do not honour what they say they will. My phone was stolen on May 30th, 2020. I had a wallet phone case so all of my ID, bank card, credit card etc. was stole...
I have been in a complete mess because of Brightstar. I lost my iPhone XS 2 weeks ago and since then, i have not taken a rest while because of brightstar. first they sent me a replacement phone and it's touch was irresponsive. It was working sometime...