General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Brightstar is a horrible company that will scam you

DO NOT PURCHASE DEVICE PROTECTION FROM BRIGHSTAR, IT IS A SCAM. Brightstar is one of the most horrible and inept companies I have had to deal with. While trying to acquire a replacement phone, not only did they charge a processing fee when replacemen...

GamerDP by I'm a participant level 2
  • 2975 Views
  • 3 replies
  • 0 likes

Resolved! Bright star is useless and scam

I bought a brand new phone in October 2020 iPhone 11 Pro. The the glass broke on January 2021 I called Fido and they ask me to claim my phone repair with Bright star,The Bright star representative advised me that because I have never broken the glass...

SA95Van by I'm a participant level 2
  • 2590 Views
  • 3 replies
  • 0 likes

Bright star no good

New phone ($1500.00) was stolen after 2 weeks . They want me to pay $420.00 for a refurbished phone that may or may not work properly.Why would I pay money for a broken phone that they repaired?

onefnnygal by I'm a participant level 2
  • 1008 Views
  • 1 replies
  • 0 likes

Brightstar is a total SCAM.

I have been in a complete mess because of Brightstar. I lost my iPhone XS 2 weeks ago and since then, i have not taken a rest while because of brightstar. first they sent me a replacement phone and it's touch was irresponsive. It was working sometime...

Hunarmalik by I'm a contributor level 2
  • 3784 Views
  • 8 replies
  • 0 likes
Topics