Hello,I am currently getting ghosted by one of your customer service representatives on the sms service. His name is Mohit. He said he would resolve my issue and now is not responding, it has been 45min and going. I have taken screenshots of all ...
Initially, I had a Fido account and got my first canadian number but I ported to a different carrier a few days after due to a better deal. I have the same phone number since and now want to come back to Fido. Can I revive back my previous account or...
I've been lied to about my plan and phone and my trust is gone in this companyI recently signed up for a plan with a white s22. everything on the website said it was white and when it got to my home. It was black. I contacted customer support about t...
I was denied a phone pickup, the store said they need ID proofs, I had my international passport and a valid study permit. I asked them to consider this, they said they can't consider my study permit since it has a expiry date of november 2021, I exp...
So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...