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Fido are professional liars

I've been lied to about my plan and phone and my trust is gone in this companyI recently signed up for a plan with a white s22. everything on the website said it was white and when it got to my home. It was black. I contacted customer support about t...

sattwood by I'm a Participant Level 1
  • 275 Views
  • 3 replies
  • 0 likes

Phone Upgrade - Pickup Refused

I was denied a phone pickup, the store said they need ID proofs, I had my international passport and a valid study permit. I asked them to consider this, they said they can't consider my study permit since it has a expiry date of november 2021, I exp...

karank010 by I'm a Participant Level 2
  • 682 Views
  • 5 replies
  • 0 likes

Terrible Start with Fido

So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...

cxrlisle by I'm a Participant Level 1
  • 508 Views
  • 1 replies
  • 0 likes
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