I am new to Fido. I got a new phone and new plan online on Nov. 24 and asked for the activation date be scheduled for today (Dec.7). I've already received my phone a few days ago and the SIM card. Until today, I saw that my account said 'cancelled', ...
Hi! I'm a longtime Fido home internet subscriber and just subscribed to Fido mobile (bring-your-own-device). I got the welcome email & documents and the sim card, which I've plugged into my phone. It works. Now I want to transfer my old number with a...
I have not been able to change my plan by myself since June 10. In addition, I could not log in the app by myself. Currently, I use 20 GB data plan, but I am in long business trip, out of Canada, since June 12. Thus, I was about to change my plan as ...
Initially, I had a Fido account and got my first canadian number but I ported to a different carrier a few days after due to a better deal. I have the same phone number since and now want to come back to Fido. Can I revive back my previous account or...
Do I need Register and create two separate My accounts for Home Internet and Mobile phone service? I have Fido Home Internet service for 3 Years, I use Online account for view and pay bills for that. Two days ago I bought Fido cell phone service. Now...