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How do I find my new mobile account number?

Hi! I'm a longtime Fido home internet subscriber and just subscribed to Fido mobile (bring-your-own-device). I got the welcome email & documents and the sim card, which I've plugged into my phone. It works. Now I want to transfer my old number with a...

evolstad by I'm a participant level 2
  • 363 Views
  • 1 replies
  • 1 likes

Resolved! I can not change my plan and can not log in on the app

I have not been able to change my plan by myself since June 10. In addition, I could not log in the app by myself. Currently, I use 20 GB data plan, but I am in long business trip, out of Canada, since June 12. Thus, I was about to change my plan as ...

Asulika by I'm a participant level 3
  • 1148 Views
  • 4 replies
  • 0 likes

Resolved! Porting number back to Fido

Initially, I had a Fido account and got my first canadian number but I ported to a different carrier a few days after due to a better deal. I have the same phone number since and now want to come back to Fido. Can I revive back my previous account or...

Mehakpreet23 by I'm a participant level 1
  • 1049 Views
  • 2 replies
  • 0 likes

Resolved! Register two separate My accounts for Home Internet and Mobile?

Do I need Register and create two separate My accounts for Home Internet and Mobile phone service? I have Fido Home Internet service for 3 Years, I use Online account for view and pay bills for that. Two days ago I bought Fido cell phone service. Now...

zunaid by I'm a contributor level 1
  • 3343 Views
  • 8 replies
  • 0 likes
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