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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Office of the President Contact Information.

Hi there,I would like to get in touch with the office of the president. I purchased a certified pre-owned Iphone 11pro. The day I received my phone, the microphone on the speakerphone wasn't working. When I called, the same day, I was told by Fido th...

Madala by I'm a Participant Level 1
  • 276 Views
  • 1 replies
  • 0 likes

Winback Lies and Horrible Customer Service

So, I have been a Fido customer for close to 15 years now. My phone has not been upgraded for close to 5 years as I just continue to buy phones outright to avoid continual plan increases and I decided to look into a new phone after seeing all of the ...

Tatgk by I'm a Participant Level 1
  • 894 Views
  • 4 replies
  • 1 likes

OFFICE OF THE PRESIDENT

Hello, I would like to contact the office of the president regarding my experience with a new phone and plan purchase with Fido. I already went through customer care representetives and esclation advisor and they could not fix my problem. Sincerely,

Matin91 by I'm a Participant Level 2
  • 1123 Views
  • 7 replies
  • 1 likes

Office Of The President Escalation

I have spent over 32 hours with you trying to be get one line and phone straightened out. Yesterday I called in and spent over an hour and a half only to be hung up on during the transfer to a supervisor. No one even bothered to call me back. Your as...

microcl by I'm a Participant Level 1
  • 1877 Views
  • 5 replies
  • 0 likes
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