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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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bill after cancellation

Hi, I received a new phone along with a plan on the 30th of July at 8:30 am. Around noon that day I got a better offer with the carrier I am currently with so I decided to cancel my plan with Fido and returned the phone. I haven't even activated the ...

newphone21 by I'm a Participant Level 1
  • 412 Views
  • 3 replies
  • 0 likes

Resolved! cancel plan

i dont have time to call fido, as the helpline is often busy and i need to wait on the phone for an hour for a representitive to assist me so maybe ill get some answer here. i bought an iphone with a 2 year plan contract at fido in august 2020. every...

mb0440 by I'm a Participant Level 1
  • 680 Views
  • 2 replies
  • 0 likes

Resolved! I want to end my plan

Hello there, I want to end my plan since I'm going back to my home country tomorrow, and that means I can't make a phone call because I'm not gonna be in Canada anymore. The bill is already paid for this month and there are 5 days remaing within the ...

Joe51 by I'm a Participant Level 2
  • 452 Views
  • 3 replies
  • 0 likes

Cancellation within first day of service - over $100 bill

Hello,I opened up a fido account, but had to cancel it within a day due to porting issues with my old plan.The lady at T Booth told me that I would be charged just for the data I had used that day (36.16mb, totalling $1.67 + tax).Today I had received...

Wendy9191 by I'm a Participant Level 1
  • 442 Views
  • 1 replies
  • 1 likes
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