Topics with Label: Support

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Resolved! Can't contact support; Live chat doesn't work

I've tried over multiple days and it just keeps saying nobody is available and refuses to even put me in a queue. What do I do?

Terrible Support getting incorrectly billed

I am pretty frustrated.Several months ago I had a credit card stolen so I fell behind on my fido bills as I forgot to change over the card. My fault. I caught this issue a week or so before a suspension was to take place. I contacted FIDO and created...

Resolved! Communicate with Fido Via E-mail

Hopefully Fido Reads this. I recently cancelled my account with you after having a conversation with you customer relations team. Because you were unable to provide me with a final bill I was unwilling to pay the current bill. I was assured that ...

Resolved! Setup Service Fee Add-On?

I changed my plan to a promotional offer through the website, but noticed there's an add-on called "Setup Service Fee" for $45.00/mo. attached. Can someone clarify what this is? I'm a little confused if this is something I have to pay additionally ea...

Fido Chat

What amazing Customer Service Fido has, agents aways ready to help us with any issue we may have!!! What marvelous company!!!