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Fido winback team gave me an offer

Hello,i got a call from fido win back team they gave me an offer for Rogers. 100GB plan for 60$.I accepted the offer march 3rd, 2023. It is been a whole week and have not received any confirmation on the plan or the breakdown email which they said wi...

Jaapmalhi by I'm a participant level 1
  • 352 Views
  • 1 replies
  • 0 likes

Resolved! Winback Issue

Hello,    I was with Telus for the past couple years and then got an offer from the winback team back at the end of December to come back to Fido. The plan they offered was$45/month for 25gb data for each line (we have 3 lines).   We got 2 of the lin...

kooner91 by I'm a participant level 1
  • 694 Views
  • 2 replies
  • 0 likes

Resolved! Price increase on a late 2021 Winback, really?

Hi, it seems like I am seeing this more and more here...I was a longtime customer of Fido... I think 1999/2000ish is when they initially got me with the Nokia 5190 (and I've had many phones since then, Motorola V3 RAZR, Sony T310, Iphones 3,4,5,6+,X,...

amcpires by I'm a participant level 1
  • 532 Views
  • 1 replies
  • 0 likes

Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago.  I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...

prawinprof by I'm a participant level 2
  • 332 Views
  • 0 replies
  • 0 likes

Winback Lies and Horrible Customer Service

So, I have been a Fido customer for close to 15 years now. My phone has not been upgraded for close to 5 years as I just continue to buy phones outright to avoid continual plan increases and I decided to look into a new phone after seeing all of the ...

Tatgk by I'm a participant level 1
  • 1681 Views
  • 4 replies
  • 1 likes
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