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Resolved! Discount amount on Bill is not matched to Order Confirmation

Hello, I joined Fido in Nov 2020 online, while there was Black Friday promotoion of $10/mo. off for 24 months offered to new account. On my online order, the cart summary on my order confirmation clearly shown that "OFFER APPLIED!" and the total mont...

Fido Cart Summary.jpg
Gizzz by I'm a Participant Level 1
  • 2406 Views
  • 7 replies
  • 0 likes

Resolved! promotional offer issue.

My Partner received a Text message offer on their cell phone from Fido offering to wipe the remaining device balance if they want to upgrade now.  We went to a store to look at phones and was told it was online only as they only saw a $150 device bal...

lostice by I'm a Participant Level 1
  • 353 Views
  • 1 replies
  • 0 likes

Resolved! Samsung promo

Hey I understand the whole bill credit thing but I find when I go to check out to upgrade my phone the price gose from $50 (with credit down to $15) to showing its $56 a month its not much money but I would still like to know why its $6 more the what...

DarrenR by I'm a Participant Level 1
  • 503 Views
  • 1 replies
  • 0 likes

Winback offer was pulled back after coming back to Fido

I had been with Fido for several years and received a promotion from another provider and decided to move. After porting my number received a phone call from the winback team with an offer, after giving all my details including the province I live in...

drkhn by I'm a Participant Level 1
  • 1544 Views
  • 1 replies
  • 0 likes
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