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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Fido Rep Hung up on Me

Well that wasn't very pleasant.. I am a returning customer who had been with Fido for 4 years, currently with Koodo for 2 years Last Friday, I went into a Fido store last to get Google Pixel 6. They told me there is something wrong with my old accoun...

hangilyi1 by I'm a Participant Level 1
  • 172 Views
  • 1 replies
  • 0 likes

Winback Lies and Horrible Customer Service

So, I have been a Fido customer for close to 15 years now. My phone has not been upgraded for close to 5 years as I just continue to buy phones outright to avoid continual plan increases and I decided to look into a new phone after seeing all of the ...

Tatgk by I'm a Participant Level 1
  • 878 Views
  • 4 replies
  • 1 likes
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