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Data plan won't work on new plan

Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...

Divinity by I'm a participant level 1
  • 153 Views
  • 1 replies
  • 0 likes

Resolved! Cannot access Fido Exclusive offer

I logged into my account (using a desktop browser) to see an Exclusive offer for a data plan upgrade. Upon clicking on the link, it leads me to a general upgrade section without the listed offer. Am I missing something here? Looking forward to some g...

srirachili by I'm a participant level 1
  • 781 Views
  • 1 replies
  • 0 likes

Downgrade Fee

Hi! I would like to downgrade my plan, I am currently in a 4gb data plan for 55$ and I would like to change it to 10gb data plan for the same price. What will happen if I'll do it? Do I need to pay my remaining balance in full? or do I need to pay it...

ziele by I'm a participant level 3
  • 1309 Views
  • 1 replies
  • 0 likes
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