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Unfair Pricing Discrepancy for Long-term Customers

I am writing to express my disappointment with the pricing discrepancy between long-term customers like myself and new customers.As a loyal customer of over four years, I am currently paying $49 per month for a plan that offers only 22GB of data. Add...

ju15 by I'm a participant level 2
  • 338 Views
  • 1 replies
  • 0 likes

Data plan won't work on new plan

Hello, I have been with Fido for a year now. I had some issues with my phone picking up towers from the USA where I live, (Canadian resident) luckily this year they put new towers in so no more roaming problems. I was overcharge 444.00$ and because I...

Divinity by I'm a participant level 1
  • 256 Views
  • 1 replies
  • 0 likes

Resolved! Cannot access Fido Exclusive offer

I logged into my account (using a desktop browser) to see an Exclusive offer for a data plan upgrade. Upon clicking on the link, it leads me to a general upgrade section without the listed offer. Am I missing something here? Looking forward to some g...

srirachili by I'm a participant level 1
  • 967 Views
  • 1 replies
  • 0 likes
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