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Resolved! Roaming on but unable to call

Hi, I am not currently in Canada and I opened my roam but every time I tried to make call or text it says I failed due to lack of payment, I paid my bills on time every month, why is this happening? Thanks 

DavidY1234 by I'm a Participant Level 1
  • 250 Views
  • 1 replies
  • 0 likes

No network in India

Currently, I am in India and the Fido SIM has suddenly stopped getting network here. This happened about a month ago and it used to get the Airtel network back then. I tried :1. Restarting the phone.2. Use other SIMs on the phone, they work fine. I h...

Grahul by I'm a Participant Level 3
  • 2710 Views
  • 10 replies
  • 0 likes

Inconsistent roaming charges

I received five roaming charges while away from Canada. My phone(Samsung A70)'s data roaming and cellular data were off. I haven't changed the setting of my phone during my trip neither, and my trip lasted from July till end of September.  I received...

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xd1 by I'm a Participant Level 1
  • 271 Views
  • 1 replies
  • 0 likes

roaming services on mexico

Hi, Recently I was in Mexcio with my wife, both have services with fido, we weren't able to use the roaming services, mobile and internet, it was intermitant and basicly we can get a good services, but I have charged with an expensive fee, eventhough...

gustavo5297 by I'm a Participant Level 1
  • 226 Views
  • 1 replies
  • 0 likes

No Network in India

    It's been a week since I landed here and my Fido sim is not able to connect to any of the local networks.   Date of issue: Since 04/Aug/2021 Device: Samsung Galaxy Note 9   Things tried so far without success: Speaking with Fido Chat Support to...

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sid_heart by I'm a Participant Level 2
  • 717 Views
  • 5 replies
  • 0 likes
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