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Roaming service when SIM card is out

I specifically pulled the Fido SIM card prior to travelling. When I landed abroad, I plugged in my foreign SIM card and turned off the airplane mode. Later on I received an email confirming that I was registered on a roaming network. I will not accep...

XH01 by I'm a participant level 1
  • 362 Views
  • 1 replies
  • 0 likes

Resolved! No affordable plan for frequent travellers to US?

Hello, I have been a loyal Freedom Mobile customer for 14 years. I moved to Vancouver and switched to Fido last week because you guys offered me a good deal and potentially a better network. But now I am flabbergasted that you are forcing me to pay $...

dsheykhka by I'm a participant level 2
  • 5533 Views
  • 5 replies
  • 0 likes

Resolved! Fido Roaming charges

I will be travelling to Mexico next week, so I have couple of questions about roaming charges.1) I already disabled Fido roam on my account, so will I be charged for any incoming calls if I don't answer(I will disable voicemail from iphone as well as...

MrinalS by I'm a participant level 1
  • 1994 Views
  • 1 replies
  • 0 likes

Resolved! US Roaming

Hello,  I was in US /NYC for ~12 days last month, and as per roaming I was charged ~$12 per day, which is acceptable, but I was NOT able to make calls to either Canadian numbers, or the any cellular number in India, even though I have a long distance...

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